Help and solutions to common problems

The seven most common problems with the Jev Ultrafast extension, their causes and quick fixes. If nothing helps, write to us.

Quick diagnosis

What is not working?

Nothing happens after clicking Start

CauseThe active tab is not an ordinary web page (e.g. a new tab, chrome://, the extension store) or no goal has been entered.

SolutionOpen a page starting with https:// in the active tab or enter its address in the Start URL field. Fill in the Goal field.

HTTP error 401 or 403

CauseThe API key is wrong, has expired or does not match the selected provider.

SolutionPaste the key again, check the provider and click Save settings. An Anthropic key starts with sk-ant-.

HTTP error 429

CauseThe request limit has been exceeded or there are no funds on the provider account.

SolutionWait a moment, check your balance with the provider or choose a faster and cheaper model, e.g. claude-haiku-4-5.

Ollama or LM Studio does not respond

CauseThe local server is not running or is blocking requests from extensions (CORS).

SolutionRun ollama serve. If Ollama returns 403, set the variable OLLAMA_ORIGINS=chrome-extension://* and restart the server. In LM Studio, enable CORS in the server settings.

The agent clicks, but the page does not react

CauseSome pages ignore events generated by a script.

SolutionTurn on the “Trusted input events via CDP” option in the panel. The browser will show a debugging bar for the duration of the task.

Status blocked or the agent goes round in circles

CauseThe goal is too general, the element it needs is not visible on screen, or three actions in a row changed nothing.

SolutionMake the goal more specific (exact values, order), scroll the page to the right place and run it again.

The model returns invalid JSON

CauseThe selected model does not support JSON responses or is too small.

SolutionChoose a model that supports structured outputs or JSON, e.g. Claude, gpt-5-mini or qwen3 in Ollama.

Contact

Report a bug or ask a question

Write to seo@neurise.io with the subject “Jev Ultrafast”. We reply within 14 days.

What to include in your report

The extension version (shown in chrome://extensions), your browser, the selected provider and model, the goal text and a screenshot of the panel with the step log. Never send your API key.

Security vulnerabilities

Report security bugs to the same address with the subject “Jev Ultrafast - security”. Please do not publish details before a fix is released.

Version history

What's new

  • 0.1.2 · 22 October 2026

    New page address: neurise.io/jev-ultrafast (the “Help” link in the panel and the homepage in the manifest).

  • 0.1.1 · 21 October 2026

    MIT licence file in the package, link to the guide and help in the manifest and panel, element numbers no longer cover field labels.

  • 0.1.0 · 19 September 2026

    First release: port of jev-ultrafast to the browser, providers Claude, OpenAI, OpenRouter, Groq, DeepSeek, Ollama, LM Studio, TypeSafe; side panel in the Neurise style.